Airport pickup procedure

plane-landing

 

 

AIRPORT TERMINALS - CRUISE PORTS - ST PANCRAS

Contact Numbers + 44 208 421 5555 / +44 208 421 4444 It is advisable for passengers to supply us with a mobile number when booking, We track flights, however if there is a hold up in excess of 90 minutes call us to keep us informed, As a general principal we pick up where we drop off if are transporting both ways.

There is no charge for picking up outside airport, except Heathrow Terminals and Stansted Airport where minicabs are not allowed to pick up passangers. If you require Meet and Greet in the arrivals hall, this must be arranged in advance and it does not costs extra, you only pay the car park and the fee for your journey, there is a waiting charge after the first 30 minutes of entering the car park, waiting charge is calculated by £15 an hour.

Arrivals hall pickup point, your driver will diplay a board with name an destination and meet you at INFORMATION DESK in Terminal 1 - 2 (when opens) - 3 - 4 and COSTA COFEE in Terminal 5,  THIS SERVICE MUST BE ORDERED IN ADVANCE.

If booking on behalf of another person please ensure they are aware of HEC Airport Transfer and contact number + 44 208 421 5555 or +44 208 421 4444, it is advisable to provide your mobile number and the passenger's mobile if possible.

Heathow Terminal 1
We will wait untill your flight lands and then go into the car park. Driver will be waiting by information desk with your name on the board. Car Park fee is £3 for the first 30 minutes.

Heathrow Terminal 2 - Closed until further notice for a complete new build

Heathow Terminal 3
We will wait untill your flight lands and then go into the car park. Driver will be waiting by information desk with your name on the board. Car Park fee is £3 for the first 30 minutes.

Heathrow Terminal 4
We will wait untill your flight lands and then go into the car park. Driver will be waiting by information desk with your name on the board. Car Park fee is £3 for the first 30 minutes.

Heathrow Terminal 5
We will wait untill your flight lands and then go into the car park. Driver will be waiting by Costa Coffee with your name on the board. Car Park fee is £3 for the first 30 minutes.

Gatwick South
We will wait untill your flight lands and then go into the car park if you asked us to pick you up from arrivals. Driver will be waiting by Information desk with your name on the board. If you didnt ask us to pick you up from inside then the driver will wait outside the departures and contact you after your flight is landed.

Gatwick North
We will wait untill your flight lands and then go into the car park if you asked us to pick you up from arrivals. Driver will be waiting by Information desk with your name on the board. If you didnt ask us to pick you up from inside then the driver will wait outside the departures and contact you after your flight is landed.

St Pancras - Eurostar/ Victoria / Kings Cross / Waterloo / Euston Station
Call us using the number as you are about to arrive at St Pancras to prompt us into position, and for colour make and registration of your minicab. If your train is delayed at the beginning of your journey or on route affecting your arrival more than 30 minutes then please keep us informed calling us on + 44 208 421 5555 / +44 208 421 4444. If we have your mobile we will text you upon our arrival.

Cruise Terminals
Call or text us on + 44 208 421 5555 / +44 208 421 4444 to prompt us into position at the pickup point and for colour make and registration number of your minicab.